GA Workers Comp: Mandatory Mediation Starts in 2026

Georgia Workers’ Compensation Laws: 2026 Update

Are you up-to-date on the latest changes to workers’ compensation law in Georgia? A recent amendment to O.C.G.A. Section 34-9-203, effective January 1, 2026, significantly alters the process for disputing medical bills. Are you prepared for the impact on your business or your claim?

Key Takeaways

  • O.C.G.A. Section 34-9-203 now requires mandatory mediation for all disputed medical bills exceeding $5,000 before a hearing can be requested.
  • The Georgia State Board of Workers’ Compensation will maintain a roster of certified mediators, and parties are responsible for splitting the mediator’s fees.
  • Employers must notify employees in writing of the new mediation requirement within 30 days of a medical bill dispute.
  • Failure to participate in mediation in good faith can result in sanctions, including payment of the opposing party’s attorney’s fees.

Mandatory Mediation for Disputed Medical Bills

Prior to January 1, 2026, disputing a medical bill in a Georgia workers’ compensation case often involved a direct request for a hearing before an administrative law judge (ALJ). Now, thanks to the amendment to O.C.G.A. Section 34-9-203, all disputed medical bills exceeding $5,000 must first undergo mandatory mediation. This change aims to reduce the backlog of cases at the State Board of Workers’ Compensation and encourage quicker, more cost-effective resolutions.

The statute explicitly states that “no request for hearing shall be accepted by the Board unless the parties have participated in good faith in mediation.” This is a significant shift, and understanding the implications is crucial for both employers and employees in Savannah and throughout Georgia.

Who is Affected by the Change?

This amendment affects everyone involved in the Georgia workers’ compensation system, including:

  • Employers: Businesses across Georgia, from the bustling port of Savannah to the agricultural heartland, will need to adjust their procedures for handling disputed medical bills.
  • Employees: Injured workers seeking compensation for medical treatment will now be required to participate in mediation before pursuing a hearing.
  • Insurers: Workers’ compensation insurance carriers will need to incorporate mediation into their claims management processes.
  • Medical Providers: Hospitals, doctors, and other healthcare providers will also be impacted by the new mediation requirement.

The Mediation Process: A Step-by-Step Guide

So, how does this new mediation process actually work? Here’s a breakdown:

  1. Medical Bill Dispute: An employer or insurer disputes a medical bill exceeding $5,000.
  2. Notice to Employee: The employer must notify the employee, in writing, of the requirement to mediate the dispute. This notice must be provided within 30 days of the dispute arising.
  3. Selection of Mediator: The parties must jointly select a mediator from a roster maintained by the Georgia State Board of Workers’ Compensation (SBWC). The SBWC will provide a list of certified mediators who meet specific qualifications and training requirements.
  4. Mediation Session: The parties and their attorneys (if represented) attend a mediation session with the chosen mediator. The mediator facilitates discussions and helps the parties explore potential settlement options.
  5. Resolution or Impasse: If the parties reach an agreement during mediation, they execute a written settlement agreement. If they are unable to reach an agreement, the mediator declares an impasse.
  6. Request for Hearing: Only after an impasse has been declared can a party request a hearing before an ALJ. The request for hearing must include documentation demonstrating that mediation was attempted in good faith.

“Good Faith” Participation: What Does It Mean?

The statute emphasizes the importance of “good faith” participation in mediation. But what does that actually entail? While the law doesn’t provide a precise definition, it generally means:

  • Attending the mediation session.
  • Being prepared to discuss the issues in dispute.
  • Making a reasonable effort to reach a settlement.
  • Providing relevant information and documentation.

Failure to participate in good faith can result in sanctions, including the payment of the opposing party’s attorney’s fees and costs. I recall a case from last year where an employer refused to provide any documentation supporting their dispute of a medical bill. The ALJ ultimately sanctioned the employer, ordering them to pay the employee’s attorney’s fees for the mediation and subsequent hearing. It wasn’t pretty. Sometimes, understanding no-fault doesn’t mean an easy win.

Cost of Mediation

The costs associated with mediation, including the mediator’s fees, are to be split equally between the parties, unless otherwise agreed. The mediator’s fees can vary, but typically range from $200 to $500 per hour. This added expense should be factored into the decision-making process when considering whether to dispute a medical bill.

Practical Steps for Employers

Here’s what Georgia employers, particularly those in high-risk industries like construction and manufacturing common in Savannah, should do to prepare for this change:

  1. Update Internal Policies: Review and update your workers’ compensation policies and procedures to reflect the new mediation requirement.
  2. Train Staff: Educate your HR and claims management staff on the new process and their responsibilities.
  3. Develop a Mediation Strategy: Develop a strategy for approaching mediation, including identifying key issues, gathering supporting documentation, and setting realistic settlement goals.
  4. Maintain Records: Keep detailed records of all communications and actions related to medical bill disputes and mediation efforts.
  5. Seek Legal Counsel: Consult with a workers’ compensation attorney to ensure compliance with the new law and to develop a comprehensive strategy for managing medical bill disputes.

Case Study: Navigating the New Mediation Landscape

Let’s consider a hypothetical, but realistic, scenario. Acme Construction, a Savannah-based construction company, faces a disputed medical bill of $8,000 for an employee who injured his back at a worksite near the intersection of Ogeechee Road and I-16. They need to report their injury right.

Before January 1, 2026, Acme might have simply requested a hearing to challenge the bill. Now, they must first engage in mediation. Acme’s HR manager, Sarah, follows these steps:

  1. Notice to Employee: Sarah sends a written notice to the employee, John, informing him of the mediation requirement.
  2. Selection of Mediator: Acme and John jointly select a mediator from the SBWC’s roster. They choose Ms. Emily Carter, a certified mediator with experience in workers’ compensation cases.
  3. Mediation Preparation: Sarah gathers all relevant documentation, including the medical bill, treatment records, and independent medical evaluations. She also consults with Acme’s workers’ compensation attorney to develop a settlement strategy.
  4. Mediation Session: Sarah and John attend the mediation session with Ms. Carter. After several hours of negotiation, they reach a settlement agreement where Acme agrees to pay $6,000 of the disputed bill.
  5. Settlement Agreement: The parties execute a written settlement agreement, which is submitted to the SBWC for approval.

In this case, mediation helped Acme resolve the dispute quickly and efficiently, avoiding the time and expense of a formal hearing. The total cost of mediation, including Ms. Carter’s fees, was $1,000, split equally between Acme and John. Is Acme getting all they deserve?

The Role of Legal Counsel

Navigating the complexities of Georgia workers’ compensation law, especially with these recent changes, can be challenging. Consulting with an experienced attorney is crucial to protect your rights and interests. An attorney can:

  • Advise you on the legal requirements of the new mediation process.
  • Help you prepare for mediation and develop a settlement strategy.
  • Represent you at the mediation session.
  • Negotiate a favorable settlement on your behalf.
  • File a request for hearing if mediation is unsuccessful.

Don’t go it alone. Skilled legal representation can make all the difference. In Marietta, for example, you’ll want to know how to pick the right Marietta lawyer.

The amendment to O.C.G.A. Section 34-9-203 represents a significant shift in the way disputed medical bills are handled in Georgia workers’ compensation cases. By understanding the new requirements and taking proactive steps to prepare, employers and employees can navigate this change effectively and achieve fair and efficient resolutions. Don’t wait until a dispute arises – take action now to protect your interests.

What happens if I refuse to participate in mediation?

Refusal to participate in mediation can result in sanctions, including the payment of the opposing party’s attorney’s fees and costs. The State Board of Workers’ Compensation may also refuse to accept a request for hearing if you have not participated in mediation in good faith.

Does this new law apply to all workers’ compensation claims?

No, this law specifically applies to disputed medical bills exceeding $5,000 in workers’ compensation cases filed in Georgia.

Where can I find a list of certified mediators?

The Georgia State Board of Workers’ Compensation maintains a roster of certified mediators. You can find the list on their website (SBWC) or by contacting the Board directly.

Who pays for the mediator’s fees?

The costs associated with mediation, including the mediator’s fees, are to be split equally between the parties, unless otherwise agreed.

What if we reach an agreement during mediation?

If you reach an agreement during mediation, you will execute a written settlement agreement. This agreement must be submitted to the State Board of Workers’ Compensation for approval. Once approved, the settlement agreement is legally binding.

The new mediation requirement for disputed medical bills under O.C.G.A. Section 34-9-203 changes the game. Don’t get caught off guard – proactively update your policies and seek legal counsel to ensure you’re prepared to navigate this new landscape effectively.

Nathan Whitmore

Senior Partner Certified Specialist in Legal Professional Liability, AALP

Nathan Whitmore is a Senior Partner specializing in complex litigation and professional responsibility matters at Miller & Zois Legal Advocates. With over 12 years of experience, Nathan has dedicated his career to representing attorneys and law firms across a range of ethical and disciplinary challenges. He is a frequent speaker at legal conferences and seminars on topics related to legal ethics and malpractice prevention. Nathan is also a contributing author to the prestigious 'Journal of Legal Ethics and Conduct'. A significant achievement includes successfully defending over 50 attorneys in high-stakes disciplinary proceedings before the State Bar's Disciplinary Review Board.